Service Overview
The service I`m going to review today is not a standard
essay writing company. It is a platform powered by AI,
where an AI-bot connects customers with nerds - people who
perform their requests.
As the website states, no matter what kind of assignment
you have, they can manage anything, and the bot will
connect you with the best person suitable for this work.
Such an unusual approach made me interested to test it and
see how it all works, so I decided to place an order and
create my own detailed nerdify review.
Quality of Services
Just like many other nerdify reviews, I started by placing
an order. It was quite hard because I had to answer a lot
of questions the bot was sending me until I got the price
and could choose from several nerds it offered for my
order.
All the communication with the writer (I ordered a
standard essay) was also in this messenger. I received the
final paper by the date I set, but it was really bad: the
structure was not logical, there were mistakes in the
text, and no sources indicated.
Was nerdify cheating? That is what I thought, so I sent it
for a revision but also faced problems: the service was
not responsible for its nerds and refused to compensate me
for a terrible paper. The paper was revised once, but it
didn't get any better. Thus, I can't call gonerdify
reliable.
Prices and Deadlines
How much does nerdify cost? That's an interesting question
that has no answer because there is no pricing chart or
anything like that. You place an order using a bot, so you
have to send a lot of messages specifying your request,
which takes really long.
It's impossible to compare nerdify prices with average
prices on the market, and there are also no nerdify
coupons, discounts, or loyalty programs that can make the
price more affordable. 11% commission of the service is
already included in your price.
Guarantees
Is go nerdify legit? It seems like it is with two offices
in the US and UK. When it comes to guarantees, things
become blurry: on the refund page, there is no detailed
information about your options: the service asks to
contact them in case of an issue as soon as possible, and
they will process your claim within 3-5 business days.
They don't describe how much you can expect and in what
cases you can expect a full refund. It makes me think that
the company doesn't take responsibility for its nerds.
Is nerdify safe? The privacy policy is described more
detailed with many cases allowing the company to use your
data, including third-party services. It doesn't look safe
to me.
Online Reputation
You can find reviews of nerdify Reddit provides, as well
as feedback from customers on such platforms as TrustPilot
(4.7 ratings, which is fine) and SiteJabber (3.8 ratings
with lots of negative reviews).
In the majority of gonerdify reviews, customers complain
about the bad quality, problems with customer support, and
no option to get a refund.
Customer Support
So, is gonerdify legit? The company has two addresses in
London and San Francisco, emails, and the option to give
your number if you want them to text you back.
But the main source of your communication is the AI-bot:
here you place an order, talk to your nerd, and your
support agent. All this is really inconvenient, and I had
to wait quite a long time (sometimes up to several hours)
to get replies to my questions.
Conclusion
Summing up my gonerdify review, my opinion is negative:
the quality is bad, the level of customer support is poor
with the inability to resolve an urgent issue, pricing and
guarantees are blurry. I don't recommend this service
until the company improves all these aspects.