TRUSTMYPAPERReview

Author: / Updated March 15, 2020

2.7
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Service features

Service rating -
Prices from $12.99
Deadline 3 hours
Refund Policy Yes
Revision Policy Yes

Company Overview

Observing essay writing services for two years already, I noticed that trustmypaper.com is often displayed in different ratings of top agencies. It hooked me up to read more and check what they offer based on my own experience.

As you visit the website, the first thing you see is overwhelming statistics: 98% loyalty rate, 36K essays written every year, 2000 qualified writers. Wow, guys, these numbers really impress. However, when I looked deeper, TrustMyPaper.com reviews were not that exciting. That is why I decided to do my own research and write a complete TrustMyPaper review that will reveal all its advantages and hidden flaws. Let's get started!

Trustmypaper main page

Quality of Services

To write an honest and useful TrustMyPaper review, I ordered an essay on Psychology (3 pages, 4 days deadline). The writer was assigned within one hour which was fine by me and in 3 days I received my paper. I was really disappointed. The paper was structured and cited well but was full of grammar mistakes.

When I asked customer support for a revision, they said that a proofreading option would cost me extra $4.99. I said it would not work and stated they owned me a good paper. After a while, I got a revision but it was really hard to prove my point. Not everybody would do that, especially when in a rush.


PROS CONS
1 Free revisions.
1 No support unless paid extra.
2 Discounts and loyalty program.
2 Overpriced services.
3 Convenient pricing chart.
3 Low review ratings.
4 Urgent orders starting from 3 hours.
4 Not satisfying quality of papers.
5 No direct communication with the writer.
PROS
1Free revisions.
2Discounts and loyalty program.
3Convenient pricing chart.
4Urgent orders starting from 3 hours.
CONS
1No support unless paid extra.
2Overpriced services.
3Low review ratings.
4Not satisfying quality of papers.
5No direct communication with the writer.

Prices and Deadlines

Compared to other similar websites, TrustMyPaper reviews show that the prices are a bit above average: if the regular price for a high-school paper with 14 days deadline is $8-10, Trustmypaper.com requires $12.99.

The main payment option is PayPal which is not great as transactions can take a while. The pricing chart is done in USD, AUD, CAD, EUR, and GBP which is very convenient and the first-time customers receive 17%. In addition, there is a good lifetime bonus system for regular clients:

  • 5% off for 15+ pages/$399;
  • 10% off for 50+ pages/$599;
  • 15% off for 100+ pages/$799.

The interesting thing is the section «extras» you can choose the writer`s level (+35% for one of the top 10 writers), premium customer support (+25%), and urgent writer option (+$9.99). You can also order a plagiarism report for $29.99, a 1-page summary for $14.99 and have it proofread by an expert for $4.99.

If you want to add all extras (who wouldn`t if we talk about quality), there appears a great amount of money not affordable by an average student. I was surprised to see an option «I would like to get a draft» for 20% of the cost - usually this goes without saying for free.

Guarantees

If you scroll down the main page, you will see a section with 4 questions including money-back guarantees. However, if you open it, you will find no relevant information so I don`t know why it takes place there.

Questions aboout services

At the bottom of this page I found money-back guarantees and this time everything was provided in details:

  • 100% compensation if the customer cancels the order;
  • 70% compensation if the writer has already been assigned;
  • 50% compensation if the writer has been assigned and half of the deadline passed.

The interesting fact is that they offer only a 7% refund if they missed a deadline which I think is useless for those who already failed to hand their essays over. In any case, you have to prove that something went wrong to receive the compensation.

Online Reputation

Many Trust My Papers reviews cover the online presence, so I decided to check the TrustMyPaper.com rating on the web. On their own website, they provide only a Trustpilot rating which is excellent.

However, if you check other popular resources like SiteJabber and Scamfighter, you will see that the ratings are 3.3 and 3.5, respectively. Most reviews are about late delivery and non-native English speaking writers.

Scanfighter's review on Trustmypaper SiteJabber's review on Trustmypaper

Customer Support

As I mentioned earlier, customer support is a nightmare (it is also described in other Trust My Paper reviews). Live chat is useless as you will be chatting with a bot, and customer support guys don't pick up for a long time. In the section «extras» there is an option to buy an advanced package (you will be updated on the progress for $5.99) and a premium package (one person will stay with you during the whole process for $9.99).

I think that customer support service should be good even without paying extra. Although I was not a real student so I did not care that much, there are people who would and they would be really disappointed.

Conclusion

All Trust My Papers reviews are about a bad online reputation and mine will not be different. The agency has a good revision policy and discount system, students may order the paper with a 3-hour deadline and Trustpilot reviews are excellent. But customer support is awful and the quality of the paper is poor because of non-native English writers. So overall, my experience was rather negative than positive.

FAQ

I don't think so. Many reviews were negative because of missing a deadline and that is why the service cannot be called reliable.

Probably. Non-native speaking writers in this industry are a serious flaw especially when customers are assured in quality.

I did not find any information about the company's registration.

They have a privacy policy and payment security provided by PayPal, so I think yes, ordering is safe.

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