Service Overview
My today`s review will cover the peculiarities of Essayup
service, one of the well-known essay writing companies on
the market today. I didn't find any information about its
experience, but according to the website, it has been
successfully working since 2013.
There are many essayup reviews with both positive feedback
and negative claims from customers, so I decided to check
it myself rather than rely on someone`s opinion.
In my own experience example, I will show the pricing
policy and guarantees, test the quality, and talk to
customer support to see whether this service is decent or
scam.
Quality of Services
Is essayup reliable? As it turned out, it's not. To
properly check the quality, I created my own order - a
standard essay on Psychology for college-level with a
three days deadline. I didn't mention any specific
requirements and didn't add extra services, just the paper
as it is.
The writer was assigned within 6 hours, which made me
concerned, but they still had a lot of time to complete my
order. However, when the deadline passed, I didn't receive
the paper.
It was sent with three hours delay. Of course, this is not
so terrible as it could have been, but still, I had to
worry a lot. The overall quality was satisfying, some
typos that I found I fixed myself not sending for a
revision.
Prices and Deadlines
Talking about service costs, I have to mention that there
is no pricing chart available. You see the final price
only when starting to fill in the order (which is very
inconvenient), and it is calculated based on the level,
paper type, number of pages, and deadline.
I always compare prices setting such parameters as high
school level, essay, one page, 14 days of the deadline.
EssayUp offers $10 per page, which is a bit above average
compared to other services.
Besides, you can pick extra options like plagiarism report
($10), abstract page ($14), and high priority ($15). If
you add all of them, the standard high school essay can
cost pretty much.
The company offers a 5% off discount for your first order
(promo code UP5ESSAY), which is less than the majority of
companies provides.
Guarantees
As my deadline was missed, I looked for the guarantees.
Yes, in this case, they should compensate 100% of the
cost, but they never did (I contacted customer support
several times).
Other guarantees are quite standard for all essay writing
companies: moneyback guarantees in case of double
payments, plagiarism-free guarantees, and free revision in
case you provide a Turnitin report, etc.
Online Reputation
There are not many positive Essayup Reddit reviews and
zero reviews placed on such trustworthy resources as
TrustPilot and SiteJabber, which is quite strange.
Essayup reviews placed in section Testimonials on the
website itself don`t look realistic: there is no option to
add your review, which means that all of them are
moderated by administrators.
Customer Support
Is Essayup legit? Yes, they have an office in England with
a real address and contact information. Is Essayup scam?
Well, it is definitely not.
I did like the level of customer support always available
by the phone, email, and live chat. Even though I didn't
receive money back (that really sucks), all other
questions were resolved almost immediately.
Conclusion
Summing up my essayup.com review, I can say that my
experience was rather negative than positive. My opinion
is mostly based on zero online presence, not convenient
pricing that is hardly competitive, missed deadlines, and
average quality.
All these points should be improved, but until then, I
can't recommend this service to anyone unless you are fine
with everything mentioned above.