Kibin Review

Author: / Updated September 03, 2020

2.7
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Service features

Service rating 3.0
Prices for monthly subscriprion $4.99
Deadline -
Refund Policy No
Revision Policy -

Service Overview

Kibin is a platform where students get editing help from freelancers in case of problems with papers. As it claims, their purpose is to lend a helping hand, give feedback on a written academic assignment and recommend improving some aspects.

However, the website looks strange, and the presented information makes me doubt their honesty.

For instance, the first fact that raised my eyebrow was the bold statement about its creation year. 2011, are you serious? I looked through thousands of Kibin.com reviews and found out that the oldest review was left in 2013!

But their promises about help at any time and the claim "team members located worldwide" made me laugh. For your information, they have only 6 freelance editors in the team.

So, should you trust them, and is Kibin.com safe? You will find out in this review.


Quality of Services

To test their freelance editors, I sent the first version of my college essay, as I knew its weak points and what should be improved. Moreover, I asked to add synonyms because some words were often repeated, which made my essay sound weak and boring.

However, the provided paper disappointed me greatly because the editor had ignored my requirements and just fixed a few punctuation errors and typos. I think he used Grammarly to check my paper, and even didn’t read it.

So, is Kibin fraud? It’s up to you to judge, but this service is a waste of money.


PROS CONS
1Urgent editing help
1Low-quality editing service
2Thesis generator
2No refund policy
3Large database of essay samples
3It’s difficult to cancel a subscription
PROS
1Urgent editing help
2Thesis generator
3Large database of essay samples
CONS
1Low-quality editing service
2No refund policy
3It’s difficult to cancel a subscription

Prices and Deadlines

I don't like the lack of information about the paid subscription! I tried to find it for 30 minutes, but then I freaked out and decided to sign up. Only at this step, I finally find out how much it cost to get access to the Kibin essay database (check out the picture).

But as you can see below, it's possible to get it for free by providing 10 unique assignments.

Prices for monthly subscription

As for the editing service, customers pay for it separately, and the price depends on the deadline and number of words. You can upload the paper or count the words and indicate the number to discover the cost, but I don't recommend the first option. It seemed to have a technical problem because the prices for my essay were the same - $14.

Prices for editing

So I indicated different numbers to check the prices, have a look at the screenshots.

Prices for 500 words text editing
Prices for 1000 words text editing

Guarantees

After visiting the website, the first thought that came to my mind was, "Is Kibin.com safe?" I delved into their Terms of Service and discovered that there was no money-back guarantee! It's impossible to get a refund for a subscription or low-quality editing help.

Refund policy

Online Reputation

Trustpilot is full of feedback from satisfied students, and the average ratio of positive and negative reviews is 94% to 4%. Don't you find it suspicious? That's why the Kibin.com rating is 4.7 out of 5, but I would give no more than 3.

I decided to look through Kibin reviews on SiteJabber, but to my surprise, it was empty! How is it possible that a website has been working for 9 years, but no one has left a comment on this platform?

Kibin profile at SiteJabber

Customer Support

Kibin reviews only praise the company and don't contain complaints about the terrible support team. You can contact them only via email, and it takes from several hours to several days to get a response from the support agents.

Conclusion

Unfortunately, my Kibin review turned out to be negative. Having placed an order on their website, I hoped to have a positive experience, but it didn't happen. Thus, I cannot recommend this platform due to poor quality and tricky conditions.

FAQ

To my surprise, it's a working editing service, but its quality doesn't fit the pricing policy.

Fortunately, they didn't miss my deadline, but the paper didn't get any better. The editor just corrected a few mistakes and sent it to me.

I doubt it. There is no refund policy, and they made the subscription tricky so it's difficult to cancel it.

No, no, and no. Those promises of "professional editing help" are just beautiful words to attract clients.

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