SuperbPaperReview

Service Overview

Searching for academic writing help, you can come across SuperbPaper that seems to be well-known among students. The company has a user-friendly website where clients can easily find necessary information, which makes a good first impression. Having scrolled the main page, I found statistics with quite high numbers and a footnote that attracted my attention. 

Well, well, well, it's like the trick "British scientists claim." So I spent a huge amount of time looking for more details on this survey, but I didn't manage to do it. I decided to use the online chat and clarify the information with the support agent. However, I received the classic answer to my question, "we can write any type of a paper for you."

Perhaps, Jennifer misunderstood me, so I explained what I wanted to find out in detail, but I received another answer, "we do not consult," and she closed the online chat! I didn't even have time to take a screenshot! As you can see, I had no online chat icon on the page. What a terrible attitude and rude behavior, shame on you guys! 

Quality of Services 

I didn't want to wait long for my 2-page paper, so I set a 3-day deadline and choose an easy topic for the College level. But to my surprise, the writer failed it. It seemed he was lazy to write a good essay for me because some sentences were copied, so the paper's uniqueness was just 60%. I also find grammar mistakes and a few typos in the last paragraphs. 

Prices and Deadlines

On their "Pricing" page, you can find a convenient price calculator that allows discovering the approximate price of the desired paper. I played a little with it and found out the prices for their essay writing help: 

• High school from $10 to $38 per page
• College from $14 to $40 per page
• University from $16 to $38 per page
• Masters from $22 to $50 per page
• Ph.D. from $29 to $58 per page

The prices are different only for the following services: proofreading, problem-solving, formatting, multiple-choice question, editing. As for deadlines, they range from 3 hours to 14 days, but for Masters and Ph.D. levels, the shortest one is 1 day.

There was also a mention of special offers on their page, but I didn't find any information about it. I could contact the support agent, but the online chat was closed because of my curiosity, so I didn't get a discount. 

Guarantees

SuperbPapers doesn't seem to care about customers by providing a 10-day period after the deadline for requesting a refund and free revisions. It's also impossible to get a free revision or money back if you have an unsolved dispute in your personal account. By the way, there is no refund for additional services! 

Online Reputation

Having googled "SuperbPaper reviews," I found a high rating and many positive comments on Trustpilot. I have no idea who left those feedback, but my experience is far from the ideal one described in the reviews. As for SiteJabber, the situation is quite bad because no one has left a single comment in the last three years. I also was searching for SuperbPaper Reddit reviews, but there was no mention of this company. 

Customer Support 

As I wrote above in my SuperbPaper review, I had an awful experience using their support assistance. The support agent Jennifer closed the online chat for me, so I couldn't use it. I also sent them several emails, but they were ignored.

Conclusion

I was hoping to share a positive experience with you, but the terrible situation with the support agent and the poor paper quality didn't allow me to do it. So I have a simple and short verdict - I don't recommend SuperbPaper! 

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